Shipping Policy
Effective Date: 01.01.2025
1. Shipping Locations Kardy Jewelry ships worldwide from our base in France. We offer domestic and international shipping options to ensure your jewelry reaches you wherever you are.
2. Processing Time
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Orders are typically processed within 1-3 business days.
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Orders placed on weekends or holidays will be processed on the next business day.
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Customized or made-to-order items may require additional processing time.
3. Shipping Methods & Delivery Times We offer the following shipping options:
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Express Shipping (France): Estimated delivery within 3-7 business days.
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Express International Shipping: Estimated delivery within 5-12 business days.
Delivery times vary depending on the destination and carrier delays.
4. Shipping Fees
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Shipping costs are calculated at checkout based on the delivery location and selected shipping method.
5. Tracking Information
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Once your order is shipped, you will receive a confirmation email with a tracking number.
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Tracking updates may take up to 24 hours to reflect in the system.
6. Customs, Duties, and Taxes
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International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
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Kardy Jewelry is not responsible for delays caused by customs processing.
7. Lost or Delayed Shipments
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If your order is delayed beyond the estimated delivery time, please contact us at hello@kardybrandjew.com.
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Kardy Jewelry is not liable for lost packages due to incorrect addresses provided by the customer.
8. Returns Due to Failed Delivery
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If a package is returned due to an incorrect address or failure to claim it, the customer is responsible for reshipment costs.
9. Contact Us For any shipping-related inquiries, please contact us at:
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Email: hello@kardybrandjew.com
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Address: 2 RUE DES MARCHANDS 09000 FOIX, France
Thank you for shopping with Kardy Jewelry!